We handcraft each item with care to make your celebrations special! Here’s what to expect:

Processing Time

  • Custom and personalized orders are made to order.

  • After you place your order, we’ll send a draft/mockup for your approval before production.

  • This ensures your colors, fonts, and custom details are just right!

  • Production begins once you confirm all details.

  • Standard processing time: 3–5 business days before shipping.

Shipping Methods & Delivery

  • Standard shipping via USPS, UPS, or FedEx.

  • Delivery times typically range from 3–7 business days depending on your location.

Shipping Costs

  • Calculated at checkout based on weight and destination.

International Shipping

  • We do NOT ship to international locations.

Tracking Your Order

  • You’ll receive tracking info via email once your order ships.

Holiday & High-Demand Shipping

  • During peak seasons, processing and delivery times may be slightly longer. Order early to ensure your items arrive on time!

SHIPPING

RETURNS

RETURNS & EXCHANGES

All of our items are made just for you, so we do not accept returns or exchanges. This allows us to create a product that is perfectly tailored to your order.

  • We carefully confirm every detail and provide a draft for your approval before production to ensure your item turns out exactly as you envisioned.

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery, we will do our best to rectify the problem.